AIMS7 ERP – Refund & Return and Payment Policy

Last updated: January 19, 2026

At aims7.com, we are committed to providing reliable, high-quality ERP solutions and professional SaaS services. This policy outlines our refund, subscription, and service guidelines for AIMS7 ERP.

1. Refunds for One-Time Setup / Configuration Costs

AIMS7 ERP provides refunds only for one-time setup or configuration fees if the customer is dissatisfied with the initial setup or implementation. Refund requests must be made within 30 days of service completion.

How to request a refund:

• Submit your request via the website contact form or email sales@aims7.com
• Refunds are processed within 7 business days of receiving your request.

Important: Monthly subscription or service fees are non-refundable under any circumstances, as these cover ongoing access and services already delivered.

2. Subscription & Monthly Service Charges

AIMS7 ERP is primarily a subscription-based, post-paid SaaS solution. Customers may discontinue service at any time, but:

• All monthly service charges must be paid by the 10th of the following month.
• Accounts with unpaid subscription or service fees will be automatically suspended or blocked until payment is received.

3. Suspension for Policy Violations

Accounts may be suspended or terminated for:

• Unethical or harmful activities affecting the software or services
• Violations of government rules, ISP regulations, or Cable TV laws

No refunds will be issued for service or subscription fees in these cases, as payments cover services already delivered.

4. Customer Responsibilities

• Ensure accurate payment information and timely settlement of all monthly charges.
• Discontinuation of service does not waive any outstanding fees.
• Customers must comply with all applicable laws and terms of use when using AIMS7 ERP.

5. Policy Acknowledgment

By subscribing to AIMS7 ERP, you acknowledge and agree to this Refund & Service Policy.

6. Contact Us

For questions regarding refunds, billing, or service, please contact us via the website contact form or email sales@aims7.com.